For many sites, you’re often not just designing for one or two types of people, but for a few that might be using your product or service. When this is the case, you want to make sure that you have created a design that functions for two or more types of users, which can require some extra work and research.
Here are some things you might want to consider when you are taking on designing for several people visiting your app or website.
What are users hoping to get out of it?
First and foremost, you’re going to want to consider what exactly users are planning on using your site or application for. Each person might have a slightly different reason for visiting, and you will need to keep that in mind when you are looking to start the design process. Knowing this beforehand can help you before you come up with a product that won’t appeal to several types of users or might benefit one more than the other.
What security methods are needed?
With lots of users, that means you likely to end up needing some security methods in order to keep a number of people safe. This might complicate things if you are using multiple programming languages such as Python or Next js authentication, so you will want to keep that in mind. If you can make things as simple as possible for developers, then you are more likely to have a smooth process when it comes to creating a product that also make sense for users. Security online is becoming more and more important, which is why you will need to put some extra effort into this aspect of your design.
Do you need multiple dashboards?
Are users buying or selling items on your site or app? Maybe they are doing both! When this is the case where you have users that will be switching roles, you’re going to really need to think about how they will be interacting with your site or app. This might mean that you have several hubs where they can access their settings and complete actions. It might mean extra work, but it can make it much better when you have a number of different types of users and can help them avoid confusion.
How will they access help?
At some point, you’re going to run into users who are having difficulties with your app or site design. This might be technical or come down to user experience, which means that you are going to have to have a place where they can find out information on their own or where they can talk to support who can help them troubleshoot. With all this in mind, you might need to have a dedicated space where you can have FAQs and a chat function.
In conclusion
Not everyone is looking for the same thing when it comes to visiting a site or an application, which means that you’re going to want to keep that in mind when you start your designs. Knowing this can make all the difference in whether or not your app or site will go over well.
